- Unit
- #4471, 2023 F-150, VIN ending 8842. Flagged missing on the lot walk. Curtailment schedule shows payoff due 14 days ago, unpaid. Dealer statement: sold, financing closing this week.
- Call
- Likely out of trust.
- Criterion
- Curtailment aging at 14 days past the scheduled payoff, with no supporting sale document on file.
Confidence
71%
Escalated for sign-off
This dealer has twice cleared a financing closing explanation as explainable inside five days. This unit is on day nine with no payoff. The history that made the explanation credible now works against it. The risk manager signs the escalation.