The same call keeps coming back
A person reads familiar evidence and reaches one of a small number of outcomes each time.
Use cases
Find the decision your software still leaves to people.
The best ten-day builds start with a repeated call: work that follows rules, still needs judgment, and costs too much time to make by hand.
We turn that call into an agent that gathers the evidence, applies your policy, drafts a reasoned answer, and knows when to stop for a person.
One bounded decision
Real operating evidence
Human authority stays clear
Production in ten business days
Where we start
A good use case has a clear finish line.
We do not start with a chatbot or a list of AI features. We start with one piece of work that your team can show us from beginning to end.
The reasoning has a source
Policy, contracts, permits, drawings, history, or written criteria give the agent something real to follow.
A person still owns the edge cases
The agent can draft, cite, score confidence, and queue exceptions without taking authority it should not have.
The common pattern
- EvidenceRead the real fileDocuments, messages, records, and system data
- PolicyApply the written ruleYour criteria, limits, clauses, and precedent
- DraftShow the reasoningA proposed call, cited source, and confidence
- AuthorityAct or ask a personClear permission, review, override, and stop points
Our methodology
We learn the call, build the path, and prove the edges.
Ten business days works because the scope is narrow and the engineering is not. We agree on one outcome, then carry it all the way into production.
- 01
Scope the decision
Choose one piece of work
We watch how the work happens now, name its inputs and owner, and set a fixed boundary before day one.
- 02
Map the reasoning
Turn judgment into a decision path
We capture the rules, exceptions, evidence, and stop points your best operator uses, including what must stay human.
- 03
Build and test
Make the normal case fast and the odd case safe
Senior engineers build the agent, connect only what it needs, and test missing data, conflicting evidence, bad permissions, and low confidence.
- 04
Prove and hand over
Put it to work in your operation
Your team checks it against real cases. We add monitoring and documentation, then walk your team through software you own and understand.
What reaches production
A working agent with access controls, failure handling, tests, monitoring, written acceptance checks, documentation, and a clear human override.
Use-case library
Ten examples of the same method applied to different work.
These are designed examples, not client case studies. Each full write-up shows the operating problem, the agent's decision path, the required evidence, the human sign-off, and the honest case against building it.
Screening exception calls
Most applicants are an easy yes or an easy no. The ones in between land on a manager's desk, get decided between two other things, and leave no record of why.
Renewal exception calls
A borrower's renewal folder arrives as two years of tax returns, a bookkeeper's statements and a scanned rent roll, and no two folders arrive in the same shape. The credit analyst retypes all of it by hand before any credit thinking starts.
Preclearance calls
A rep forwards an email thread with a retailer, a proposed display allowance and a file for the point-of-sale sign. Before anyone can say whether it is legal, the compliance director has to work out what was actually agreed, across three messages and someone's memory of a phone call.
FMV sufficiency calls
Three weeks out from the Form 5498 deadline, an analyst works down a stack of valuation files that was a trickle in March. An appraisal, a K-1, a sponsor letter, a purchase agreement nobody has updated in three years.
Individualized assessment calls
A background check comes back flagged on a Tuesday afternoon. A hiring manager between shifts decides whether a five-year-old charge bears on a warehouse role, writes two sentences, and moves the file.
Waste profile acceptance
A transporter calls on Wednesday to confirm a Thursday drop-off. The profile for that stream came back eleven days ago after a lab reanalysis, and it is still sitting behind four others, because approving it correctly means reading five documents at once against a permit that lives in a different binder.
MRB dispositions
A shaft comes off the mill with a critical diameter outside print. The part gets tagged, the work order stops, and the call that unsticks it needs quality, engineering and operations free at the same time.
Significant loss calls
The closing count is short by a bottle's worth of hydrocodone, spread across three weeks of otherwise clean counts. Federal law gives the pharmacist-in-charge one business day from discovery to decide what that is, and there is no threshold to look up.
Out-of-trust calls
A field auditor walks a dealer lot on a fixed cycle, photographing units and checking serials against what the dealer still owes. Most days it is clean. Then a unit is not where the schedule says it should be, and the dealer has an explanation that sounds plausible.
Claim validity calls
A regional downturn does not send one default notice. It sends a run of them inside the same few weeks, and every one of them waits for an examiner to read the bond before anyone knows whether it is a fast deny or a full investigation.
Your use case
The right starting point is work you can show us.
Bring us one costly decision, exception, or handoff that your software still leaves to people. The first call costs nothing. We will tell you whether it fits a ten-day build and why.